Privacy Policy

Last updated: August 19, 2026

At AM Bespoke, we respect your privacy and are committed to protecting the information you share with us when you visit our website, place an order, or contact us through WhatsApp and other communication channels.

This Privacy Policy explains what information we collect, why we collect it, how we use it, and how we protect it.

1. Information We Collect

When you interact with AM Bespoke, we may collect information such as:

  • Full name
  • Phone number
  • WhatsApp number
  • Email address
  • Delivery address
  • Billing information
  • Order details
  • Clothing measurements and fit preferences
  • Product and style preferences
  • Information you provide when communicating with our team

If you voluntarily send us photos, Pinterest references, or other images to help us understand your preferred style or fit, we may also receive and use those materials to fulfill your request.

3. WhatsApp Communications

If you contact AM Bespoke through WhatsApp, the information you provide through that conversation may be used to assist you with your inquiry or order.

This may include your name, phone number, measurements, order information, photos, and other information you voluntarily share.

WhatsApp is a third-party service, and its own privacy policies and terms may also apply.

4. Payment Information

When you make a payment, your payment information may be processed through the relevant payment provider or financial institution.

AM Bespoke does not intentionally store complete payment-card details unless required and lawfully permitted for a specific purpose.

Payment providers may collect and process information according to their own privacy policies.

5. Cookies and Website Data

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly
  • Remember certain preferences
  • Understand how visitors use our website
  • Improve website performance
  • Measure marketing and advertising performance

You may be able to manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

6. Marketing Communications

If you provide your contact information, we may occasionally contact you about:

  • New products
  • New collections
  • Offers or promotions
  • Updates related to AM Bespoke

You can ask us to stop sending marketing communications at any time by contacting us through WhatsApp or another available contact channel.

7. How We Share Your Information

We do not sell or rent your personal information.

We may share relevant information with trusted service providers when necessary to operate our business, such as:

  • Delivery and courier partners
  • Payment providers
  • Website and technology service providers
  • Tailoring or production partners involved in fulfilling your order
  • Marketing or analytics providers where applicable

We only share information that is reasonably necessary for the relevant business purpose.

We may also disclose information where required by law, legal process, or a lawful government request.

8. Protection of Your Information

We take reasonable measures to protect the personal information we hold from unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary to:

  • Fulfill your orders
  • Provide customer support
  • Maintain appropriate business and transaction records
  • Resolve disputes
  • Meet legal, accounting, or regulatory obligations

When information is no longer reasonably required, we may delete or securely dispose of it, subject to applicable legal requirements.

10. Your Information and Your Choices

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

  • Ask what personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of information where applicable
  • Withdraw consent where processing is based on consent
  • Opt out of marketing communications

To make a privacy-related request, contact AM Bespoke through our official contact channels.

We may need to verify your identity before processing certain requests.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, payment services, or other external services.

AM Bespoke is not responsible for the privacy practices or content of those third parties. We recommend reviewing their respective privacy policies before providing them with personal information.

12. Children's Privacy

Our website and services are not intentionally directed toward children.

We do not knowingly collect personal information from children for the purpose of creating customer accounts or fulfilling orders without appropriate involvement of a parent or legal guardian.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable requirements.

Any updated version will be posted on this page with a revised “Last updated” date.

14. Contact Us

If you have any questions about this Privacy Policy or how AM Bespoke handles your information, please contact us through our official WhatsApp or contact channels listed on our website.